Help Centre

What kind of help do you need?
illustration of a telephone

Need Urgent Help or Support?

Please note that SilverCloud is not an emergency service and messages are only reviewed Mon-Fri between the hours of 9am and 5pm and at types arranged with your supporter.

In case of emergency please go to your local Accident and Emergency department. Alternatively you can find organisations able to offer immediate help or support out of hours on our Need Help Now page.

For ease, some helpful numbers are also below:

Samaritans (18+)
Call 116 123 or email jo@samaritans.org

Childline (under 18)
Visit Childline online or call 0800 1111

NHS 111
Alternatively in an emergency situation please call 999